When DHL cost us the entire stand

We shipped the stand out a week early in the usual crates. It reached LAX in a day and a half, then sat there for two weeks. It was still sitting there when we flew home. So we did the show without a stand. ⚡ #EStim #EstimSystems #madeinuk #TradeShow #SmallBusiness

You will always get a human

Big companies are shedding staff and rubbing their hands. Give it a year or two and they'll be begging them to come back. We'll never use AI to answer a customer. You'll always get one of us. ⚡ #EStim #EstimSystems #madeinuk #CustomerService #SmallBusiness

Why does this device have a hole in it?

A device with a hole in it. There's a good reason for that, and it's the whole point of the Step Sounds. ⚡ #EStim #EstimSystems #madeinuk #StepSounds #Engineering

A 12 year old product mistake nobody noticed

Somebody spotted a spelling mistake on a product that's been out for 12 years. Nobody had noticed. We still haven't changed it. And no, there's no bug bounty, so don't ask which one. ⚡ #EStim #EstimSystems #madeinuk #SmallBusiness #Manufacturing

Electrode separation: why contact spacing matters

Why does the gap between the contact points on an electrode matter? Because that spacing is doing a lot more work than most people realise. ⚡ #EStim #EstimSystems #madeinuk #Electroplay #Engineering